Careers

Position: Medical Receptionist (Chelmsford)

Job Description: Our thriving dermatology practice needs an experienced Medical Receptionist who can take over the administrative duties involved with coordinating patient and physician schedules as well as bookkeeping, file management, and office organization. We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. There are a few advancement opportunities for the successful applicant.

Responsibilities:

• Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself.
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Schedule appointments for new and recurring patients based on Physician and PA/NP availability.
• Maintain hard copy patient records as well as the files stored in our EHR.
• Call patients to remind them of upcoming appointments.
• Provide patients with support and guidance as needed.

Qualifications and Skills:

• High school diploma/GED required (Associate degree preferred).
• 1+ years’ experience in medical assisting or administration.
• Ability to handle a fast-paced environment and prioritize tasks based on the importance.
• Excellent communication and problem-solving skills.
• Familiarity with Microsoft Office and desktop publishing software.
• Knowledge of Epic is a great plus.