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Dr. Raynham is a magician when it comes to invisible scars. And her team is great.
"I had a tumor removed by Helen Raynham everything went amazingly the surgery, the closure, the instructions, the staff, Erin is the best. But I think the ultimate job well done came from my barber this weekend. He has apparently seen a lot of scalp surgery and he said without a doubt my was the best he has seen in 20 years! So thanks for the great work and I hope to never see you again." -Steven
I had Mohs surgery in the Arlington location, in early 2016, on my face. This was my second such surgery, the first was at a different practice. Northeast Surgery Center required a pre-surgical visit, which was not presented as an option in my other experience. It's a small nuisance, but I was glad of it because it gave me a chance to discuss scarring (which mattered to me) and also the practitioners provided a full rundown of what to expect. The surgery went well. Dr. Hayes (in my case) and her assistant provided extremely good care, were patient, considerate, kind, etc. Everything was explained. Dr. Hayes seemed to really take her time sewing up the wound (even more so than the actual removal of the affected area). It has been about 8 weeks, and the area is healing much better than I expected. There is still a scar, but it is improved each week, and it may eventually be barely noticeable. My other experience was at a large well-known clinic, but this was a better experience. The only thing to be aware of is that the waiting room is not very large, and on a busy day, all the seats could be full (if you bring a companion, they should give up their seat and wait elsewhere if actual patients have no seat). One other thing: at the well-known clinic, I ended up getting bills (largely paid by insurance) from 3 or 4 different entities. Here, everything was included by the one provider.
I had a skin cancer right in the middle of my nose. It was removed on December 31st and now, almost a month later, I can barely see where it was located. Dr. Raynham was superb - and gentle and professional. The staff, too, were compassionate during what I felt was a nerve wracking time, helping me feel at ease. I hope I never have another skin cancer, but if I do, I will absolutely have Dr. Raynham and staff take care of me. Betty Gitlin-Rich
I love the team at Northeast Surgery Center! Everyone is always very kind and professional.